Books once sold are strictly non-returnable, with the sole exception of defective products.
We have a 7-day return policy for defects. This means you have 7 days after receiving your item to request a return only if the item you received is defective or damaged.
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To be eligible for a return, your item must be in the same condition that you received it, and you will need the receipt or proof of purchase.
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We do not accept returns for “change of mind” or if you accidentally ordered the wrong item.
To start a return, you can contact us via Phone/WhatsApp at +918968225990. Please note that returns will need to be sent to the address from which they were dispatched. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Exchanges
We accept exchanges for defective products. If you receive a damaged or defective item, you may exchange it for a replacement of the exact same item. Please contact us immediately upon reception so that we can evaluate the issue and process your exchange.
Exceptions / Non-Returnable Items
Unfortunately, we cannot accept returns or exchanges on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund or exchange was approved. If a refund is approved for your defective item, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at +91-89682-25990.
Special Note: If we miss your call on our support number (+91-89682-25990), please leave us a voice or text message via WhatsApp. We will get back to you as soon as possible.